Purpose of Privacy Statement

Organisation is committed to respecting your privacy and protecting your personal information. This information may be used and/or disclosed for administrative, statistical and/or research purposes of the Organisation and/or ministries and agencies of the government. You may also be contacted by Organisation or third parties for your voluntary participation in surveys to evaluate Clients experiences and outcomes. Information will also be shared with third party service providers who are retained by the Organisation to provide services to Clients or act as agents of the Organisation (working in accordance with privacy guidelines). Organisation is required to disclose personal information

Data Handling

What personal data do we collect? The personal information we collect from you will vary depending on the context of your interactions with us and the product and/or service that we are providing to you. It may include, but is not limited to, the following information:

• identity data including your name, date of birth and gender
• contact data including your home/work postal address, email address and phone number
• transaction data including your credit card number when you make a payment to us
• profile data including purchases made by you, preferences, feedback, survey responses and any usernames
• usage data including how you use our website, products and services
• marketing data including your preferences in receiving marketing from us
• technical data including internet protocol (IP) address, login data, browser type and technology used to access this website.

How do we collect your personal data? We collect information about you when you:

• request marketing to be sent to you
• attend an event
• register on our website
• request products or services
• enter a competition, promotion or agree to participate in market research (such as surveys or questionnaires)
• provide us with your personal information from your usage of our website and any other information you post on our website, email or otherwise send to us
• otherwise provide us with information in the course of our interactions with you.

Processing Your Data

We use your Personal Information for purposes which may include:

• Providing our customers with a personalized service.
• Processing orders, registrations, and inquiries.
• Conducting market research surveys.
• Measuring interest in and improving our System, products, and services.
• Providing you with information about the products, and services we offer.
• Resolving disputes, collecting fees, and troubleshooting problems.

Data Sharing with Affiliates

Our website includes links to external websites. Please be aware that these sites operate independently of us and have their own privacy policies. We encourage you to review those policies when visiting external sites.

Ensuring Your Data Security

We will use technical and organisational measures to safeguard your Data, for example:

• access to your account is controlled by a password and a user name that is unique to you.
• we store your Data on secure servers.
• payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via e-mail

Website Links to Third Parties

Our website and its associated platforms, such as newsletters and blogs, often provide links to external sites that are not under our direct control. We include these links as a convenience to you and strive to select sites that uphold similar standards for data privacy and content integrity. However, we do not oversee their privacy practices or content management. Additionally, our website uses third-party analytics cookies to gather demographic information about our visitors, such as age, gender, and interests, which helps us improve user experience and tailor our marketing efforts. Importantly, these cookies do not track personally identifiable information.

Your Rights: Managing and Protecting Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookie Consent and Management

We utilize cookies and similar tracking technologies to enhance your experience on our website. You can manage cookies through your browser settings. Please refer to our Cookie Policy for more information.

Legal Measures on Data Privacy

Our data retention policy is designed to retain personal data only for the duration necessary to fulfill the specific purposes for which it was collected, or as long as is required by law. After this period, we take measures to delete or securely dispose of the data, although it may remain on backup or archival media for a further period where this is required for legal, tax, or regulatory reasons. This policy is part of our commitment to responsible data management, ensuring that your personal information is not kept longer than necessary and is protected throughout its lifecycle.